Discharge Upgrade Wizard
Updated the wizard and created a new editing flow, which led to a 126% increase in customer satisfaction. The new flow was introduced into the design system, enabling teams to build more efficient forms.
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Regional Benefit Offices
Migrated benefit office content from the legacy site to a modernized experience, expanding from 1 MVP page to 40+ pages within one year and increasing views by 89%.
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Take Hunger Off The Menu
Created a 4-page microsite that centralized campaign information and resources to support increased restaurant partnerships for Heifer International’s World Food Day fundraising efforts.
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Ranch Volunteers
Redesigned the volunteer experience into a role-based application funnel, building 5+ CMS pages and an enhanced application form that increased volunteer interest and reduced manual filtering time.
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Facility Locator
Modified the search tool to create consistency across mobile and desktop, driving an 82% increase in map interactions within one month and a 20% rise in customer satisfaction.
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Income Limits
Expanded and validated an existing design system pattern to improve navigation clarity and reduce cognitive load, contributing to a 47% increase in total users within a year.
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